Privacy Policy for massaroleather.co.uk
Last Updated: 30/11/2025
1. Introduction
Welcome to massaroleather.co.uk (the “Site”). This Site, including all content and intellectual property, is owned and operated by For The Love Ltd (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site and make a purchase from us.
Please read this policy carefully. By accessing our Site and using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect several types of information from and about users of our Site:
A. Personal Information You Provide Directly:
- Identity Data: Your full name, title.
- Contact Data: Your billing and delivery address, email address, and telephone number.
- Financial Data: We do not store your full credit/debit card details. Payment transactions are handled by our secured third-party payment processors (e.g., Stripe, PayPal). They will collect and store your payment information in accordance with their own privacy policies.
- Transaction Data: Details about purchases you make, including the products, size, price, and date of purchase.
- Profile Data: Your account login and password, purchase history, and preferences.
- Communications Data: Your communication preferences and any correspondence you have with us (e.g., via email or contact forms).
B. Information Collected Automatically:
- Technical Data: Internet Protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Site.
- Usage Data: Information about how you use our Site, including the full Uniform Resource Locators (URL), clickstream to, through and from our Site, products you view or search for, page response times, download errors, length of visits to certain pages, and page interaction information.
This data is collected using cookies, server logs, and similar technologies. Please see our Cookie Policy (section 9) for more details.
3. How We Use Your Information
We use your information for the following purposes, based on our legitimate business interests and to fulfil our contract with you:
- To Fulfil Your Order: To process your payments, arrange for shipping, and provide you with invoices and/or order confirmations.
- To Communicate With You: To respond to your inquiries, provide customer support, and send you important administrative messages (e.g., changes to our terms or policies).
- To Improve Our Site & Products: To analyse how customers use the Site, to improve our website, products, marketing, and customer experiences.
- For Marketing (with your consent): If you have opted in, we will send you marketing communications about our new products, special offers, and promotions that we believe may be of interest to you. You can opt-out of this at any time.
- For Security & Fraud Prevention: To keep our site safe and secure and to protect against fraudulent transactions.
4. Legal Basis for Processing (UK GDPR)
Under the UK General Data Protection Regulation (UK GDPR), we rely on the following legal bases for processing your personal data:
- Performance of a Contract: Processing is necessary to fulfil the orders you place with us.
- Legitimate Interests: Processing is necessary for our legitimate interests in running and improving our business (e.g., website analytics, security), provided your fundamental rights do not override those interests.
- Consent: We will rely on your consent to send you direct marketing communications. You have the right to withdraw consent at any time.
- Legal Obligation: Processing is necessary to comply with our legal obligations (e.g., for tax and accounting purposes).
5. How We Share Your Information
We do not sell or rent your personal data to third parties. We may share your information with the following categories of third parties:
- Service Providers: We share your data with trusted third parties who provide services on our behalf, such as:
- Payment Processors: (e.g., [Stripe, PayPal]) to securely handle payments.
- Shipping & Delivery Partners: (e.g., Royal Mail, DPD, FedEx) to deliver your orders.
- IT & Hosting Providers: Companies that host our website and provide our email services.
- Analytics Providers: (e.g., Google Analytics) to help us understand website usage.
- Professional Advisers: Our accountants, lawyers, and other professional advisers where necessary.
- Legal Obligations: We may disclose your information if required to do so by law or in response to a valid request by a public authority (e.g., a court or government agency).
All our third-party service providers are required to respect the security of your data and to treat it in accordance with the law.
6. Data Retention
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
For example, we are required by UK tax law to keep basic information about customers (including Contact, Identity, Financial and Transaction Data) for 6 years after the end of the tax year in which the transaction occurred.
If you have an account with us, we will store your data until you ask us to delete it or until the account is inactive for a period of 3 years.
7. International Transfers
Your data is processed within the UK and the European Economic Area (EEA). If we ever need to transfer your data outside the UK/EEA to a country not deemed to provide an adequate level of data protection, we will ensure appropriate safeguards are in place, such as the UK International Data Transfer Agreement, to protect your data.
8. Your Data Protection Rights
Under data protection law, you have rights including:
- Your right of access – You have the right to ask us for copies of your personal information.
- Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
- Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
- Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
- Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
- Your right to withdraw consent – Where we rely on consent, you can withdraw it at any time.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us using the details in Section 12 to make a data subject request.
9. Cookies
Our Site uses cookies and similar tracking technologies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and also allows us to improve our Site.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy [Link to a separate Cookie Policy page, if you have one].
10. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. These include secure servers, encryption of data in transit (SSL), and limited access to your personal data.
However, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site.
11. Changes to This Privacy Policy
We may update this policy from time to time. The date of the last revision will be posted at the top of this page. We will notify you of any material changes by posting the new policy on this page and, where appropriate, we may notify you by email.
12. How to Contact Us
This website is owned and operated by For The Love Ltd.
If you have any questions about this Privacy Policy or our privacy practices, or if you wish to exercise any of your legal rights, please contact us:
- Email: info@massaroleather.co.uk or massaroleather@gmail.com
- Postal Address: 1, Alderfield Preston PR19HB